Super-G Support
English
Lithuanian
English
Welcome
Login
Home
Solutions
How can we help you today?
Enter your search term here...
Search
New support ticket
Check ticket status
Knowledge base
Start
Where to start?
1
Get started with Super-G
Help
FAQ
19
Super-G indicates the location inaccurately
Super-G discharges quickly
Can two or more persons monitor Super-G ?
What are the main functions of Super-G?
What's the difference between Super-G and other watches?
View all 19
Errors
9
Cannot add Super-G watch-phone
There is no connection in Super-G
I don't get messages to the Super-G application
Super-G bracelet is broken
The child cannot hear me during the call
View all 9
Super-G application
Connection process
4
How to add the watch-phone to the Super-G app?
How to register to Super-G app
How to download Super-G application?
How to log into the Super-G app?
Functionality
16
How to let another user see the device location?
How to send a voice message to the device?
How to enable the monitoring feature?
How do I check/update the Super-G location?
How to change the watch ringtone?
View all 16
Help
9
How to delete/edit the watch-phone in the application?
How to add another Super-G watch to the application?
How to change my account password?
Ups, error! The device is offline
How to change my account email?
View all 9
SIM cards
Information
3
What SIM card works with Super-G?
How much mobile data does Super-G need?
Do I have to remove the PIN code before inserting the card into Super-G?
Warranty
Warranty service
3
Where should I bring Super-G for warranty check?
How long is the warranty valid?
In which cases is the warranty is valid?
Super-G Active
Functionality
12
Super- G Active functionality
Super-G Active instruction
How to insert a SIM card to Active watch?
How to change Active watch ring mode?
Where you find weather information in Active watch?
View all 12
Super-G Active S
Functionality
8
How to add more contacts to Active S phone book?
How to change Super-G Active S ring mode?
Where you find weather information in Active S watch?
What languages are in Active S watches?
How to make a call to Active S watch?
View all 8